FAQs

Shipping

1.Do you ship worldwide?

We currently only ship to the following countries:

United States	Korea	Sweden
Canada	Macau	Switzerland
Denmark	Mexico	Taiwan
France	Myanmar	Thailand
Hong Kong	Netherlands	United Kingdom
Hungary	Philippines	United States
Italy	Portugal	Vietnam
Japan	Singapore

 

 

If you are not located in the above countries, you can contact customer service to ask whether it can be delivered.

2.Where you ship goods from?

Normally we ship the goods from China. 

3.What is the shipping time?

Time from order creation to delivery to destination:

When shipping via 4PX + Local Express, shipping time is approximately 7-10 days.

4.How do I track my package?

You can track your parcel via the Confirmation Email or click " Track my Order " link on our website.

Payment & Ordering

1.What payment terms you can accept?

We accept Paypal, visa, master, discover, JCB, Diners Club and other payment methods.

2.How do I cancel my order?

Only unshipped orders can be cancelled. You can contact customer service by email to cancel the order, if your card has been charged, we will arrange a refund.

 

 

Returns

1.What is your refund policy?

Our complete return policy is located at the Returns link at the bottom of the site.